Product Disclosure Statement

CONDITIONS OF BOOKING AN INSPECTION
1. We accept your booking on the condition that the Booking is firm and that you will pay the agreed price by either Cash, Electronic Fund Transfer or by Credit Card. Should we have carried out an inspection ordered by you and your Credit Card provider declines to approve the charge agreed to, we will retry to debit your Credit Card until we are successful in obtaining an authorisation for the money actually owed, plus a $25 service Fee.
2. A cancellation Fee of between $12.50 and $25 may be charged where we have invested time, effort and phone calls in trying to organise an Inspection. No Fee will be charged where the Inspection is cancelled without any effort on our behalf.
3. Where we have commenced to travel to an inspection, whether partially or all the way we will charge only for the time spent travelling. We allow the following times. Forty minutes travel to an Inspection, forty minutes for the actual Inspection and forty minutes either return to base or to the next Inspection.
3.1. We charge for each forty minutes $73.33 including GST. If we have travelled 1/2 way towards an Inspection before the Inspection is cancelled we will apply a charge of 1/2 of $73.33 for our travel out and the same amount for the return trip. Total charge is $73.33. If we arrive at the destination, but have not commenced the Inspection, we will charge $73.33 x 2 for a total of $146.66. Once an Inspection is commenced the full amount agreed to is payable.
4. Where you ask to be present for the Inspection you have to be on time. If you are more than 40 minutes late, the waiting time is charged at increments of$30 per 20 minutes or part thereof.
5. Where we offer to complete a REVS check, it is so done on the basis that the vehicle is registered in NSW and that the current and original NSW Registration Certificate is available at time of inspection. We do not check with interstate authorities. If this is required the purchaser has to make those arrangements outside the inspection process.
5.1. We strongly recommend that purchasers of vehicles bought from private sellers buy a REVS certificate and not rely on our on-line check as there is no Guarantee attached to it.
6. Where the vehicle is not registered, insured or where the owner will not give permission for a Test drive we will perform the inspection without the Test drive. The full inspection fee is payable.
7. Where we cannot test drive the vehicle due to safety concerns, because of lack of engine oil or for any other reason whatsoever the full inspection fee applies.
8. The inspection consists of a visual inspection of the vehicle and covers only those items that are listed on the inspection report. All other items are specifically excluded. Please note that we do not dismantle or remove any item, component, mechanism or panel (s) whatsoever to detect issues that are hidden from our view.
9. We inspect and report in general terms only, that means we do identify problems, but will not be able to specifically pin point the cause of such problem.
10. The Test Drive / Road test is completed to the extend permissible by law, keeping in mind local speed limits, and is usually restricted to approximately
1.0 Kilometer. The speed limit is usually between 50 and 60 Km/h. Issues that arise a higher speed cannot be identified.
11. We reserve the right to accept any inspection booking.
12. Prices, terms and conditions are subject to change without notice.

QUALITY GUARANTEE
We Guarantee the Quality of our Inspections in accordance with the conditions and exclusions below:
THE EXCLUSIONS:
Vehicles with a Built Plate of 5 years or older and/or having travelled more than 100,000 Km, Trucks, Vehicles used for Commercial purposes as well as Vehicles that have been reported as write-offs (in NSW or Interstate) are excluded. Items or components marked with a C, R, F, E, X, M, are also explicitly excluded as they have been identified to have a problem. Vehicles with a Rating of less than 75 are not covered by the Guaranty because they are not considered to be a vehicle of “Good Quality” for the purpose of our Rating and therefore should not be bought without first undergoing repairs and re-inspection. Electrical, electronic and computer related items and items or components damaged due to negligence, misuse, accident or items that are simply worn out are also explicitly excluded. Paint, Panel, Glass and Trim items are not covered under this Guarantee.
WE GUARANTEE:
We Guarantee the Quality of the Inspection - we do NOT Guarantee the quality of the Vehicle.
We will not certify an item, component or part as being Satisfactory (with a "S" on the Inspection report) at time of inspection when a reasonable inspection would have shown that it was not.
THE CONDITIONS:
We Guarantee that should any specific item part or component that has been identified on the inspection report as satisfactory FAIL within the guarantee, we will compensate you for the cost of the repair of up to the value of the Inspection (Money Back Guarantee). The final and total amount compensated will be at the sole discretion of Car Solutions Motor Vehicle Consultants.
TO CLAIM:
To claim for compensation, any failed item or component must be reported to Car Solutions Motor Vehicle Consultants by phoning 1300 30 30 12 within 24 hours of such failure and not later than 1 day from the date of the expiry of the guarantee period, whichever is the earlier.
Car Solutions Motor Vehicle Consultants must be given the opportunity to inspect the failed item or component during normal business hours and the failed item or component must be replaced (at the vehicle owners cost) by a licensed motor mechanic within 7 days of the item failing.
If the item is replaced under the terms of a after-market, statutory, or any other kind of warranty Car Solutions Motor Vehicle Consultants will not be liable for any further compensation.
Compensation will only be made by either Car Solutions cheque or credit note after proof (an official invoice from the repairer) has been provided to Car Solutions Motor Vehicle Consultants that that the repair has been completed. This Guarantee is NOT transferable and applies only to the original purchaser of a pre-purchase premium inspection and only in the State of NSW. Vehicles shipped Interstate are explicitly excluded from this Guarantee.
EXPLANATION:
An item considered to be satisfactory or in good working order is marked with an "S" indicating the item performed satisfactory at the time of inspection. FAIL means that an item part or component is no longer able to perform the function it was designed for in its entirety.
NOTE:
Where we have identified that a vehicle should be serviced or repaired, the service or repair must be carried within 30 days from the date of the Inspection. The Guarantee commences from the date of the Inspection or the date the service is completed and the Guarantee period concludes 60 days or 5,000 Km after the original inspection date. Only Items that are specifically mentioned as being satisfactory are covered under this Guarantee.


WHAT YOU NEED TO KNOW:
This report is NOT a warranty or guarantee for any purpose whatsoever and is only valid for the vehicle it is issued and on the date or within 30 days of its issue. The sole purpose of this inspection and this report is to allow the prospective purchaser to make a better informed decision than otherwise would be possible. It is your responsibility to ensure that the vehicle is “as-inspected” at time of purchase.

SERVICE HISTORY:
As we cannot see inside an engines and transmissions, we use the service history to tell us the most likely condition of these components. A well maintained vehicle is much less likely to develop a problem than one that has not been well maintained. The higher the odometer reading the more important past and future servicing is. Once a service has been missed it cannot be made up for in the future. Vehicles need to be serviced regularly and in accordance with the Manufacturers recommendation. Beware of vehicles that have not been serviced as recommended.

EXTERIOR/BODY/PAINT:
An “R” indicates that we have detected the removal and replacement of a Panel, a “P” indicates paint repairs have been detected. Normally panels are only removed and replaced as a result of repairs. The number of panels gives some indication of the severity of the accident. Pain repairs can de due to accident repairs or simply vandalism or paint imperfections, scratches etc. BEWARE of Vehicles that have been reported as “Write-Offs” they have usually been involved in major accidents or incidents!

MECHANICAL/ENGINE COMPARTMENT/UNDER BODY:
Please note that when the vehicle has been detailed, that is virtually all Dealer sold vehicles and also some private sales we cannot detect fluid leaks or seepages. Low fluid levels however are a good indicator of leakages, whether or not shown on the report. Fluid dampness, as opposed to leakages (dripping) or severe wetness around seals is considered normal and acceptable and will not be mentioned in the report.
NSW REVS CHECK
Information in this vehicle status check (REVS CHECK) is provided without liability and without responsibility for its accuracy. Fenoru Pty Ltd accepts no liability for any loss incurred by anyone relying on information in this check (including a statement that no information is recorded) or on the absence of information about any matter. The information is provided from Government records and is based on information received from past and present registered operators, police, interstate road and traffic authorities, insurers, security interest holders and other people required or authorised to supply it. In particular, any encumbrance information concerning security interest registered in Western Australia or Tasmania may not be accurate and should not be relied on. To ascertain whether a security interest is registered in Western Australia or Tasmania, you should contact the relevant authorities in those States.

Repair & Service Cost Estimate:
Where we estimate the cost of repairs, such estimate is based on over 30 years experience in dealing with motor vehicles repairs. We only cost items that a reasonably repairable. By that we mean, that if a vehicle has one or two small dents, they may be removed through either panel repairs and painting or paint-less dent removal, we would estimate the cost. Cost can vary greatly between repairers and type of repair, for example used parts could be used, especially on older vehicles. You must obtain an independent quotation to be certain of the actual cost. Where the vehicle has scratches, marks and dents over main panels we would probably not estimate a cost, as it would most likely not be advisable to repair the whole of the vehicle. The cost should be reflected in the overall value of the vehicle. We also would not estimate the repair cost where such repair is non essential and is part of fair wear and tear, given the vehicles age and the distance travelled. We do however estimate the repairs and services that are necessary during the six months following the date of the inspection to keep the vehicle in good order and repair
Vehicle Valuation:
Please note that we draw on over 30 years experience and value the vehicle keeping in mind the condition, required repairs, length of registration and sales prices from other similar resellers of like, but not necessarily identical vehicles.

Repairable Write-Off
In the words of the RTA: “A repairable write-off is a vehicle that has been damaged to the extent that an insurer considers that it is uneconomical to repair. Repairable write-offs can be registered, provided that the vehicle has been satisfactorily repaired. Some repairable write-offs may be eligible for registration without effecting repairs; for example, those written-off for hail damage”.
Car Solutions Note:
Insurers always try to force the repair costs to a minimum. If the Insurers repairer cannot repair the vehicle for less than its market value, a repairer who can, has probably taken a short cut in the repair. Such short cut may involve employing non-qualified people, using second hand parts and using inferior processes.
The structural soundness of the vehicle, the passenger crumple-zone and the various safety items such as air-bags and their sensors are untested and if not deploying at exactly the right time can lead to fatalities, it is for this reason that Car Solutions rates vehicles that have been written-off with 0 points in its rating system.
The vehicle will remain on the written-off register for the duration of its life. Vehicles on the written-off register usually sell for considerable less than those that are not.
The Factory Warranty may be void. BEWARE! It is very risky to buy a vehicle that has been written-off.

Vehicle Rating:
A Vehicle is made up of many small items that once assembled form components (For example, a wheel consists of a tyre with a valve, a wheel rim, and a sometimes a wheel cover).
Major components include: The Body Shell (Exterior), Wheels and tyres and the Engine. We have grouped some of these components together in sections, i.e. Mechanical items such as the Engine, other mechanical components housed in the engine compartment such as the Air-conditioning compressor etc. others are under-body mechanical items such as the Axle and Exhaust system. The driver’s controls are listed under Interior, the Transmissions performance is shown under Road Test, also very important is the vehicle history, especially the service history as it will affect the longevity, of not only the engine but other mechanical parts, such as the transmission as well.
All items, components and group of components make up 100% of a Vehicle. That is why we have chosen 100 as our Rating Bench Mark. We have broken down this Bench Mark Rating of 100 and allocated ratings points as follows:
Mechanical (50): Service History 10 (as we cannot see inside a engine or transmission we use the service history to tell us the most likely state of affairs, a well maintained engine is much less likely to develop a problem than one that was not well maintained), Road Test 10 (a test drive will tell us the performance of the engine and transmission as well as the suspension, steering etc.), Engine/Engine Components and Under Body Mechanical Items 30 (the outside inspection of these components and items will reveal such information as fluid leaks, cracks, and other faults, Total 50.
Other (50): Interior 10, Wheels and Tyres 10 and Body 30 (a vehicle involved in a major accident can potentially have serious problems, affecting certain mechanical parts and especially its handling, drivability and future value).
We deduct Rating Points for items that are faulty or are not performing the way they were designed to perform. The perfect used vehicle would
score 100. To score 100, the vehicle would have to be a 1 Owner vehicle with a franchised dealer service history recorded in the vehicle’s service manual as recommended by the manufacturer, all components would function as they were designed to, the vehicle would have good tyres (even though with some wear – minimum 50% tread remaining) and would have a good exterior without repaired (or unrepaired) accident damage. Marks, scratches as would be reasonable for a vehicle of its age. We have had vehicles scoring as high as 98 out of 100.

Financial Consideration:
If you buy a vehicle using this report to form an opinion as to whether or not the vehicle is suitable, please note that we have NOT taken into consideration your financial position or your needs, desires or lifestyle ambitions when compiling this report.
When buying European, Luxury or Prestige vehicles be aware that they may cost twice as much to maintain as a locally or Japanese imported vehicle. Please also remember that Service advisors employed by Service centers are trained to sell services that may be nice to have, but are NOT necessarily essential. Typical are recommendations to replace items that are showing early signs of wear, (we may mark them as satisfactory given the vehicles age and distance travelled) and they may last, depending on the amount of use of course, some considerable time. It is not uncommon to receive for a European Prestige Vehicle, a quote that could run into several thousand dollars in “recommended” additional repairs. Beware!

ABOUT THE VEHICLE INSPECTION REPORT
We could make the report long and complicated, perhaps 8 pages and 500 items. But what is the point? Most people want a concise report that allows them to make an informed judgment on the car inspected. We have decided on a 4 page concise report, listing the 100 or so most important items. The Report extends to 8 Pages by the time explanations, disclaimers and other information is included.
Here is how we go about inspecting a car. This routine is followed without exception, providing a consistent inspection quality:
On arrival we introduce our self and we ask for the Registration Certificate and the Service Book if available. We do not rummage through individual receipts and other paperwork.
Part 1. We verify that we are inspecting the right vehicle, we check the Make, Model, Variant, Series and Body. We check the Registration Number on the Certificate against the Vehicle Plate and Certificate and we check the Expiry date of the Document against the Label on the car and check the type of registration (Pensioner, Private, Business). We do the same with the VIN. We confirm engine and transmission type, and check the Registered owners address versus the inspection address. We check the odometer reading and compare that with the "tell tale" signs of wear on Driver's seat (edge), carpet (Driver's heel), the wear on the Pedals, Gear Knob or Shifter, Door Handle, Steering Wheel and even against the tires and Brake discs. Finally we carefully inspect both the Compliance Plate and Built Plate, especially the Rivets that hold them into place. Here we are likely to detect signs if someone has tempered with them. We have now checked and verified at least 40 different items..
Part 2. We carefully inspect the Service Book (if available) and start by verifying that it is the Original issued with the vehicle, we verify the first listed owner versus the currently registered owner, we compare the Engine and VIN in the Book with the vehicle and examine the actual service record for odometer readings and dates, we check for service provider stamps to ensure the records were not added after the event. The reading of the Odometer is checked against the service records. 15 items are checked and verified.
Part 3 and 4.
We now visually inspect the vehicles exterior, we start by opening the Bonnet and by inspecting the Passenger side front guard inside the where there are bolts that hold the guard onto the rest of the car (not visible with the Bonnet closed and on some cars obscured by a dust seal), we look for Spanner marks and for markings that show that the washer of the bolt was originally in a usually slightly different position. It is almost impossible to replace it in exactly the same position. We move around the front of the vehicle and do the same at the Drivers side. In the process we have observed the Bonnet fittings and the Grill. Guards and Bonnets are usually removed and replaced as a result of accident repairs. We move along the side of the vehicle and doing so inspect the tires, wheel rims and brake discs. We feel with our fingers the tread depth and if need be, use a gauge to measure the remaining tread, which should be over 1.5 mm. 2 mm or better is satisfactory for the purpose of the inspection. We open the Boot checking for Spanner marks on the hinges and we lift the carpet and cover that usually is the base of the boot above the spare tire. Now we can check the spare tire, tools and jack. We also look for any signs that indicate past repairs. We move along the Passenger side of the vehicle to the front. We walk once again around the vehicle inspecting the Glass, Mirrors and Lights, looking for cracks in lenses and chips in the Windscreen. We also check the rubber dust seals, especially for the Driver's door and boot, these are the first to get damaged. Part 3 comprises the checking of 67 different items and Part 4 another 27.
Part 5.
Now we open the Bonnet and check the items here. First of all we make sure the vehicle is on a level surface. We check the fluid levels, Engine Oil, Coolant (Water), Transmission Oil (where possible), Power Steering Fluid and Brake Fluid. Whilst doing that we can ascertain the quality. Engine Oil when new is like Syrup, golden in color, black is only acceptable in a Diesel. Transmission Oil is usually Pink in Color and Coolant either emerald Green or Pink. It should definitely not be Rusty! The area around and inside the Air-filter and it's inlet should be clean. We use a search light to look in nooks and crevices to inspect hoses, pipes and check for oil leaks. Before starting the engine we check underneath the oil filler cap for any sludge built up (a sure sign of poor maintenance) and we definitely do not want to find any white sludge! White sludge is caused by the mixture of water / coolant and oil. Water usually enters the system because of a faulty Cylinder Head Gasket, a cracked Cylinder Head or worse still a cracked Engine Block. The latter being very expensive to repair. We now check from ground level up, by lying on the ground we may see lower engine oil leaks Faulty steering or suspension components, holes in mufflers or tail pipes or under body accident repairs. Again the search light provides the necessary illumination to see any leaks at the transmission, axles or the differential. If all is clear we start up the Engine and check the idling speed.
The checks in part 5 comprise 37 various items.
Part 6.
Before setting off on a Test Drive we check the cabin, noticing the carpet and trim as we enter the vehicle. We start with the Driver's seat, adjustment, Seat Belt, turning on the Air-conditioning, checking the various fan speeds and air outlets settings, we turn the Radio on or off as appropriate, checking stations, we lower and close all windows, check the operation of the wipers and washers and make sure the horn works. We adjust the Mirrors and check the indicator and Hazard lights as well as the head lights and high beam. The remote controls were checked as we opened the vehicle initially and checked under the bonnet and of course in the boot. The cabin checks total 63 after the remaining seats, seat belts etc are taken into account.
Part 7.
We now go on a test drive, unless it is not safe to do so, or we are prevented by the seller from doing so. On the test drive or Road test we check the instruments, especially that the odometer works, we observe warning lights (ABS, Air-bags) etc. If anyone is illuminated it is usually following accident repair, we notice electrical interference, Steering and Wheel Alignment, another sure way to tell whether a car has been recently repaired. And, if they cannot get the Wheel Alignment right what does that say of the repair? We check that the vehicle stops in a straight line, the Transmission changes smoothly, and we go through all the Gears several times if it is a manual car. The test drive will also tell us about the suspension and we listen for abnormal drive noises, that may come from tires, wheel bearings, drive shafts or timing gear. On conclusion of the Road test we check for engine fumes / smoke. 25 different items are checked on the road test.
MINIMUM TOTAL CHECKS AND TEST 275
We also report on previous accident damage or paint and panel repairs, usually only visible to the trained eye. Remember, only written-off vehicles, and then, only from a certain date onwards are listed on REVS. Interstate written-off vehicles are not reported to REVS at all, so make sure you get a Car Solutions Vehicle Inspection done.
Rest assured, if the car rates highly, than it is in all probability a good car, but if the car fails to rate highly, stay well clear! We have over 30 years experience in assessing cars and we look, much to the dismay of some sellers well beyond the simple mechanics. There is no better report then the Car Solutions Motor Vehicle Inspection Report!!!!

MECHANICAL PRE-PURCHASE INSPECTION
WITHOUT WARRANTY and REPORTING on the MECHANICAL COMPONENTS ONLY.
We only check the following:
1. Oil Level Transmission - where possible. 16. Engine Service requirement and General comments.
2. Oil Quality Transmission - where possible. 17. Engine - Abnormal noise.
3. Oil level Engine. 18. Engine Oil leaks and Dampness.
4. Oil Quality Engine. 19. Engine Sludge built up.
5. Coolant level. 20. Engine idle speed.
6. Coolant Quality. 21. Engine sump cover.
7. Power Steering Fluid. 22.Engine Mounts.
8. Power Steering Pump. 23. Air-conditioning Compressor.
9. Brake Fluid Level. 24. Alternator or Generator.
10.Brake Master Cylinder. 25. Exhaust - Catalytic Converter.
11.Air-Filter Inlet. 26. Exhaust - Muffler.
12.Radiator. 27. Exhaust - Tail Pipe.
13.Cooling Fan. 28. Drive Shafts.
14.Hoses/Pipes/Belts. 29. Front Axle.
15.Battery (No Guarantee) 30. Rear Axle and Differential.
The report will show whether any further information is available, the level of importance we place on the information and also the cost to obtain this information. We do not know whether you will place the same level of importance on this information as we do, but in the interest of happy and safe long term motoring would like to think you do. It is entirely up to you whether or not to purchase this information and what to do with it. For more information call
1300 3030 12.
BEWARE: Depending on the vehicle's quality and what we find, this report, whilst cheaper up front will normally cost more if all of the information that is available is obtained.